Privacy Policy

1. Information we collect

We collect the following categories of information:

• Account data — email, name, and authentication identifiers, handled by our authentication provider.
• Billing data — your customer ID, subscription status, and payment metadata, handled by our payment processor. We do not store full card numbers on our servers.
• Alert preferences — categories, thresholds, daily caps, and delivery channels you configure.
• Delivery identifiers — chat IDs and push subscription endpoints for any messaging or notification channels you opt into.

2. How we use it

• To authenticate you and provide the Service.
• To process subscription payments and prevent fraud.
• To deliver alerts to the channels you have enabled.
• To monitor performance, debug issues, and improve the product.
• To comply with legal obligations and enforce our Terms.

3. Sub-processors

We rely on a small set of reputable vendors to operate the Service. Each receives only the data necessary for its function:

• Authentication and user management — to create accounts and verify sessions.
• Payment processing — to handle subscription billing and prevent fraud.
• Database and runtime infrastructure — managed hosting for our application data and services.
• Frontend hosting and edge delivery — to serve the website to you reliably and quickly.
• Messaging and push providers — only if you opt into a given channel for alert delivery.

A current list of named sub-processors is available on request by emailing the address below.

4. We do not sell your data

We do not sell, rent, or trade your personal information. We do not share it with third parties for advertising purposes.

5. Cookies

We use cookies and similar technologies that are strictly necessary to keep you logged in and to operate the checkout flow. We do not use third-party advertising or cross-site tracking cookies.

6. Retention

We keep account, subscription, and alert data for as long as your account is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your rights

Depending on where you live, you may have rights to access, correct, export, or delete the personal information we hold about you, and to object to or restrict certain processing. Email privacy@rivo.markets to exercise any of these rights. You can also delete your account at any time from settings.

8. Security

We use industry-standard safeguards to protect your information, including encryption in transit, scoped access controls, and managed identity providers. No system is perfectly secure; we cannot guarantee absolute security.

9. Children

The Service is not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us and we will delete it.

10. International transfers

The Service is operated from the United States. If you access it from elsewhere, your information will be transferred to and processed in the United States and other countries where our sub-processors operate.

11. Changes

We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last updated" date above.

12. Contact

Privacy questions? Email privacy@rivo.markets.